Transcript
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In this special episode, I want to extend huge gratitude to the inspiring Toastmaster and Leader Ray Miller for welcoming me as his guest.
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Together, We delve deep into the evolution of Voice4Chefs toastmasters, and the culinary conversations that fuel the Voice4Chefs podcast.
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Welcome to episode 15 of the District 7 podcast.
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I am happy to share our conversation with the host of the Voice4Chefs podcast, Michael Dugan.
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Michael is a Toastmaster in District 7, a member of the Podmasters Toastmasters, and has a podcast with, at the time of this conversation, 70 episodes.
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Get ready for an enlightening conversation about giving voice to passion, sharing doubts, fears, courage, and tenacity in the Voice for Chefs podcast.
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This is the District 7 podcast, presented by Podmasters Toastmasters.
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My name is Ray Miller and please enjoy this conversation with Michael Dugan.
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welcome to the District 7 podcast.
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Michael, how are you this morning?
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I am fantastic.
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Are you ready for my first question?
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Oh, absolutely.
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I'm interested to hear your answer.
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Michael, what is the best sandwich?
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Alright, so I have not shared this with you, but I just realized it.
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When I was first dating my wife, We had this place called Larry's market.
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Larry's market was a gourmet food shop and grocery store in Seattle, Washington.
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It's gone now, but back in the day when I was dating my wife, I bought crab, but I didn't just buy crab.
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I bought soft shell blue crab because I made her a soft shell blue crab sandwich.
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Now, if you don't know, soft shell blue crabs have the whole body, like the whole shell they shed and you eat everything.
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Including the eyes, and she saw it and she was grossed out, but she ate it and she asked me for a second one.
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That's always been my favorite, is soft shell blue crab.
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They call them poor boys, actually.
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I've heard of them before, I really like the sound of that.
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I've said this in the last interview that I recorded too.
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Okay.
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I ask that question because it always leads to an interesting story, and I'm not I'm not writing a cookbook about the best sandwich, but I've had a lot of great stories from that one.
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When did you first join Toastmasters leading into that?
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What was, when you joined Toastmasters, what did you, what was your reason for coming into it the first time?
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Well, the very first time that I heard about it, I was at Washington State University in school and I was taking a speech communication class and people weren't very serious about the class.
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they wanted a party in college and everything.
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And I was very serious, this is my junior year or senior year.
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I wanted to get better at public speaking.
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And I always had a fear of standing up in front of people.
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Sounds familiar for a lot of us.
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And the teacher took me aside at the end of the semester.
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And he said, you have great speeches.
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Have you ever thought about Toastmasters?
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And I was like, I have no idea what that is.
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And he explained it to me.
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I waited a few years after I graduated from college, I went to a Toastmaster club North of me.
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Now, probably about 40 minutes North.
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I won't give you the name because I walked in, they ignored me.
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There was 20 people in the room.
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They ignored me.
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And in the middle, they asked me to introduce myself and tell a story about myself.
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And I felt so nervous.
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And at the end, they completely ignored me.
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So I never went back for 10 years, but then one day I was working for Boeing in the corporate headquarters.
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And I saw an announcement that said, come to a potluck and learn about toastmasters, it was on the fifth floor of the executive building.
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I was nervous.
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I had this vision that was going to be judged by sales executives, vice presidents that were in the building.
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And I worked in technology there.
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And so I went.
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And I was greeted by so many amazing people.
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They gave me hugs and just made me feel incredible.
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The next week I gave my icebreaker and I just fell in love.
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And that was over 10 years ago.
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And I've been in Toastmasters ever since six years in leadership, just had an amazing journey.
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I went, like everybody else to get over my fear.
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I feel like that is a relevant story for.
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Anybody who's been in Toastmasters for a long time, I think I've been in Toastmasters almost the same time as you have, because I joined in 2013.
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Wow.
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Because my other half said, you need somebody to talk to.. So that was her encouragement to me, but I had stage experience before.
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It wasn't a stage frame thing.
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It was a storytelling thing for me.
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Wow.
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I'm also, one of the, one of the topics of conversation that we talked about in our pre interview and we want, I wanted to circle back to is talking about our common interest in podcasting and interviewing because you've been running your own now successful podcast yeah.
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Actually, it's been two seasons.
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And there should be 70, 69 or 70 episodes total, 70, zero, yeah, seven, Oh, incredible journey.
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Just incredible.
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What was your experience in your first, 10 episodes, did you pre record them all or did, were they haphazard?
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Did you book guests as you were catching them for that first, first
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few?
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Oh my gosh.
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Just thinking back, the very first.
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First couple, I do prerecorded and not because I'm nervous.
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I was nervous in the beginning.
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I had imposter syndrome.
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Like many people, as I went along, I got over it, but I do it for the chefs to make it prerecorded because their schedules are so tight.
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They're so stressed.
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So it's kind of like a coaching session when I do an interview because I help them relax.
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That's why I do prerecorded.
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And so in the very beginning, though, it was challenging because the first episode was called stay hungry and it was with my wife.
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And I'll tell you, that was very challenging.
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That was very emotional because that was the first episode.
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But also I had a Yeti mic, which I did not like.
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And I used it and literally she stood on a stool because she's shorter than me and we went on both sides of the microphone having a conversation because that's all I could afford at the time, one microphone and editing 16 minute episode took me six hours.
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Because I was learning audacity.
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I was learning how to edit, but also trying to edit somebody talking into a microphone from both sides is pretty challenging.
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So back then, I launched with three episodes and I had no idea how I was going to get the next chef.
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It was very risky in the beginning.
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but now they call me from all over the world.
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So it's I can't keep up, I've got lots of guests, but back then it was three episodes pre recorded.
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And a lot of learning, steep learning curve.
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Oh, yeah.
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I mean, when I said pre recorded too, I was meaning more like lots of episodes recorded in the can.
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Not live stream, but more like recording.
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Like I, I do pre recorded.
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Well, I record, but one or at one point over the last year, I've had four episodes in the can that I've been.
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Working on an edit for yeah, but the but we're like pre recorded in the backlog.
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Like how many episodes do you have in your editing backlog at this point
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right now?
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I think I have four.
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but see back then that's the other thing.
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I used to call restaurants in Seattle and beg the manager to talk to their chef.
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And it took a month to get that conversation to happen.
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Now I have five other people that I need to reach out to all over the world.
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And literally I'm getting ready to start those conversations, do pre interviews like we do, which is the best way to go.
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Yeah.
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but right now I have three or four that are in the hopper.
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I got to finish editing.
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Yeah, I can see as things grow and as things, gain momentum, you just want to keep up with the conversation and keep having this conversation.
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Tell me a little bit about your podcast.
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what is the one thing that you're wanting to drill down to when it comes to each podcast in the, when you're talking to a chef?
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my wife is a user experience and a senior user experience.
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Person and designer, and she's very creative and she taught me early on about creating experiences.
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So for me, it's not about asking questions.
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It's about creating a whole journey.
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Every interview, I do a lot of research and it's like a walkthrough of the chef's life, and one of my favorite episodes, a very special one was with a French chef in Vancouver, Canada.
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And when we interviewed, he opened up and it was like, he was semi retired and he was looking back at his whole life.
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And I mean, I asked just a few questions and all of a sudden I was just following his whole career.
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Those are the kinds of interviews that I try to create are those chef experiences.
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You remember what episode that was?
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I don't remember.
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Yeah, it was, gosh, his last name was Kutan.
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And I've got a, I don't have it handy, I mean, I can post it in show notes or something like that, but it was really incredible because he cooked for royalty in Thailand.
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He actually worked in a restaurant where they got their first Michelin star and he was a kid and the chef said, you can't tell anybody.
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And he's telling me the story, right?
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He's semi retired and he just opened up with all this emotion and it was so natural and transparent.
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Frederick Couton is the name.
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yeah, you can look it up, but, oh my gosh, it was epic.
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And then I interviewed his son.
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And the reason that I did this was because they create lobster oil.
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And it's this concept of fancy restaurants would use it in Canada and they pour it on bread or they put it in soup.
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And it's something you can have for a long time.
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And they literally go from the West coast to the East coast to get the lobster, to extract the oil.
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And I just thought it was brilliant.
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And so it's a father and son thing.
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Right.
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The father is the chef.
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The son is a marketing guy.
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Right.
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And he's really good.
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So I interviewed both of them, but Frederick just hit my heart because I mean, he's cooked for presidents.
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He's cooked for royalty and he was so humble.
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And that experience was epic.
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And Canadian, by the way.
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Well, yeah, I mean.
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I know.
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I know about Vancouver Leading into my next question, as a former professional chef, people find it challenging to watch movies or TV shows with you, where a chef or a cooking or a kitchen is an important part of the story.
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You mean if I'm watching a movie with somebody else?
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Yeah.
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Yeah.
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Yeah.
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Around
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that.
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I get pretty passionate about it.
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You could ask my wife, but I don't have PTSD, which I probably had when I worked in the restaurant business.
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It was really tough.
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Like watching the bear, people talk about that, the bear.
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And if you don't know, it's a show about the restaurant business.
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I'm kind of fearful because friends of mine that are chefs said they kind of felt PTSD from it.
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And I don't know if I want to go back to that feeling, but I kind of do, I kind of want to connect back to it, but I love watching chef shows.
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Absolutely love it.
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The problem though, is that they glamorize the stress and it's real stress.
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PTSD and mental health is a real thing in the restaurant business.
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People are abused.
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And that's part of what the podcast is about is to expose that and to talk to people and help them share those experiences and help them kind of heal as well.
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I'm, I, one thought talking about PTSD and chef
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is
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One of the movies that had a huge impact on me in my cooking was the Jon Favreau movie, Chef.
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Oh yeah.
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And
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there was that scene in the early part of the movie after he'd extricated himself from his commercial kitchen and everything like that.
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huh.
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When he lined up, when he basically went to a farmer's market and picked up a bunch of stuff and then went home and just made this incredible spread at home on his own table.
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And sampling all the textures and everything like that.
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That changed my experience for how I look at things.
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Restaurant food in general.
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So I look for opportunities for that kind of storytelling and seeing that the stress has some, has a root as well.
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And it's funny because I gear questions to create storytelling.
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Every question has a purpose.
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And it's so important as a podcaster, if you're listening and you're thinking about podcasting, don't just ask random questions, ask something that you think is going to bring some emotion or some powerful story from your guest.
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That's why I start , my, questions always off with the sandwich question because I love it.
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Yeah.
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Everybody has a different story about their favorite sandwich, which is interesting.
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And then sometimes people will answer like explaining why a hot dog is a sandwich, which is an interesting answer in its own way too.
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Yeah.
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it's.
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It is an interesting thing to dig into.
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Always, there's a story involved in everything.
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Into Toastmasters stuff, and I'm imagining this, because I've worked in kitchens before.
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Cool.
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I'm always interested in Microprocesses or practices.
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like the sous chef who, the sous chef who makes the, like the prep cook who makes everything the right shape, the right texture, the right everything.
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And I think about that in a Toastmasters world too.
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Every single role, every single project has it's only, it's own micro
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Checklist.
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The thing that you, the, like the texture that you want to get out of.
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The kind of thing, have you noticed any, from your perspective, rhymes or similarities between the kitchen practice of making things with the right shape and the right texture into the Toastmasters world by the chair person or the table topics master or the counter even.
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You could think of it this way.
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There's a famous French term called mise en place.
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And it's about being prepared.
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It's about having your stuff together to be politically correct.
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you have your onions chopped, you have your celery chopped, you have your mushrooms chopped, you have everything lined up for the day.
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Your prep work is done.
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Your mise en place is ready to go.
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So when you hit the sauté line as a chef or as a cook, you've got all your ingredients in front of you.
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You got your sauces ready, because honestly, if you don't.
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Then you're in a panic.
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Then you're in a catch up for the whole day.
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So it's kind of like giving a speech, right?
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You practice it.
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You get ready for it.
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You get criticism from it.
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Maybe I record every speech before I give it and then I listen back to it and then I evaluate it.
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But that's the kind of preparation mise en place that I do before I prepare.
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If I have a grammarian role, I might go out on the web and research being a grammarian, tips and tricks and maybe have a checklist and those kinds of things.
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So for me, it's all about mise en place and that's something I learned in the restaurant business.
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The one evaluation that changed things for me was always the ah counter evaluation six or seven years ago, I remember, and the evaluation in the explanation at the end of the meeting when he's giving the count of, this many ums, this many ahs, this many sos, this many filler words at the end of his evaluation, he said, I'm not counting these because they're not words that your words are not supposed to be using.
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I'm counting them because unconscious use of these words.
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is the thing that I'm learning to practice and recognize.
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You can use filler words, they're totally fine as long as you're aware of them.
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What is your brain automatically doing in between thoughts though?
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That's where filler words become Interesting.
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And it's interesting too.
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And maybe you already have this as a question, but I definitely want to interject this filler words are a nightmare in podcasting.
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And I'll give you an example.
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I interviewed someone from California and they said 250 times in a 45 minute episode.
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For me, I spent a lot of time working through editing, cleaning that up.
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Because I want that person to shine and the curse of being a Toastmaster is I hear all these filler words over and over again.
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And it's something that it's in my heart to help them, to release some of those filler words.
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You don't want to release all of them, but some of them so that they sound more professional.
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And as a Toastmaster, we all understand that.
00:17:51.294 --> 00:17:55.034
But it's hard as a podcaster to listen to those.
00:17:55.074 --> 00:17:56.243
That's painful.
00:17:56.644 --> 00:17:58.953
As a podcaster, and I know you know this,